RETURN AND EXCHANGE POLICY
Items that are in an unwashed, unaltered and unworn condition with price tag and invoice, returns will be accepted if delivered back within 3-5 days from arrival of package and one time exchange only.
All the returns will be subject to the following term and conditions:
1) This policy is only applicable to full-priced item(s) on our website.
2) Self Pick Up - Customer MUST pick up order within 7 days after purchase has been made, if customer cannot make it, we will process your item by postage. To avoid keeping item for too long / Missing order.
However, shipping costs are BORNE by the customer.
3) Items purchased during sales and promotion are nonrefundable and are not allowed for size exchanges. Please refer to the size chart available before making any purchase. Items damaged or torn during delivery must be reported within 3 days after the parcel is received and it must be returned within 7 days after the report is made. We will replace the item, but it is subject to remaining stock. Goods must be with return form slip.
4). Exchange design is not allowed after the order has been submitted. Exchange is ONLY allowed for SIZE and if stock is still available.
5) We reserve the right to refuse any refund request if we determine that a customer is abusing our return and exchange policy and the product will be sent back to you.
6) All shipping costs are borne by the customer, and we are not liable until the item reaches our office.
7) All refunds and reimbursement will be made in the form of STORE CREDIT into She Dazzle Website account. For online purchases, returns and refunds will be made in terms of STORE CREDIT . NO CASH will be REFUND
You may deliver the return item to:
She Dazzle Clothing Store
19G & 21G, Jalan Wangsa Delima 5, Wangsa Maju, 53300 Kuala Lumpur, Federal Territory of Kuala Lumpur.
However, customers are adviced to notify us at (EMAIL) by quoting the order number and the product details at enquiry@shedazzle.com.my
We reserve the right to change these policies at any time without prior notice. Please call us at +603-41313386 if you have any inquiries about returns or exchanges.
