- Orders placed after the Raya cutoff date may experience delays and will be dispatched following the Aidilfitri holiday.
- Returns and exchanges are strictly limited to defective items or incorrect sizes.
- Size exchanges are subject to stock availability.
- If the requested size is out of stock, exchanges to a different colour or design are not permitted.
- In cases where an exchange cannot be fulfilled due to stock unavailability, no refunds will be provided, as this is considered a customer sizing selection responsibility.
- Change-of-mind returns are not accepted.
- Colours may vary slightly due to lighting conditions and screen display differences.
- Urgent orders are not accommodated. Orders are shipped in batches within 2–3 working days.
- Customers are advised to measure their actual body measurements prior to placing an order.
- Height and weight are not recommended as sizing references.
- All measurements are provided as a guide; minor variations of 1–2 cm may occur.
Complimentary Raya Gifts
Complimentary gifts are offered based on the total number of items per receipt, in accordance with our Raya gifting structure.
Selected complimentary gifts may include:
- Clutch bag
- Raya envelope
- Shopping bag
Complimentary gifts are reserved for early customers and strictly while stocks last.
In the event a complimentary gift is not included, it indicates that the item has been fully redeemed and is no longer available.
All complimentary gifts are not exchangeable, not refundable, and not replaceable once depleted.







